Our Team Expectations
The Association of Former Students is a team and each member of the team is important to the overall success of the organization. To achieve our goals and mission, each team member will:
- Display a positive, customer-focused attitude and treat all individuals with courtesy and respect.
- Manage each customer experience with the highest level of service and enthusiasm. Seek opportunities to exceed expectations and develop lasting relationships.
- Make innovative contributions by proactively challenging current practices and suggesting and implementing improvements.
- Contribute to our team environment by being a productive, supportive and reliable teammate. Take responsibility for their actions and the outcomes produced.
- Lead with a positive example and in doing so, inspire others to fulfill the expectations of our team.