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September 2020 Ring Distribution FAQ

Hannah Lang '18 August 19, 2020 10:10 AM updated: September 18, 2020 4:54 PM

The Association has shared Aggie Ring distribution plans with September Ring recipients. Read below for some frequently asked questions.


EMAIL/LOGIN QUESTIONS

I did not receive an email with Ring distribution information. What should I do?

First, check your non-TAMU email account. Also, check your spam or junk folder or promotions tab. The email will be from the Aggie Ring Program. If you still don't see the email, you can access a copy directly at tx.ag/SeptRingDistribution.

What if I can’t log in to my AggieNetwork.com account?

Your username and login are different from your TAMU information. You likely created this login when you ordered your Aggie Ring. If you no longer know your password, you can easily reset it by selecting “reset my password.”

 

SHIPPING OPTION QUESTIONS

I want to have my Aggie Ring shipped to me. Can I email or call you with that information?

Contact the Aggie Ring Program at AggieRing@AggieNetwork.com or (979) 845-1050 to make arrangements. If you email, provide the name of the Ring recipient, shipping address, daytime phone number and email address. Please keep in mind that Rings will be scheduled to arrive on Wednesday, Sept. 23, and an ADULT signature is required upon delivery. Wednesday, Sept. 9 is the last day to add shipping for your Ring to arrive on Sept 23. If you add shipping after Sept. 9, the earliest you may receive your Aggie Ring is Sept 30.


How much does it cost to ship my Aggie Ring?

The shipping fee is $20, in most instances. There are additional costs to ship outside of the continental U.S.

How will I receive my package?

Most Aggie Rings will ship via UPS Next Day Air Shipping and will require an adult signature upon delivery. Any adult will be able to sign for the package at the address provided on the form. Tracking numbers will be sent to the email provided on the delivery method form.

What if my only address is a P.O. Box, APO or international address?

P.O. BOX: Consider shipping instead to a family member, friend or trusted neighbor. APO OR INTERNATIONAL ADDRESS: Please email AggieRing@AggieNetwork.com to make alternate arrangements.

I did not receive a tracking number. How do I get it?

Your tracking number will be emailed by the shipping company. We expect most will receive that email one business day prior to receiving your package. Tracking updates will be available once your package has been scanned by the shipping company.

I’m concerned my Aggie Ring might get lost in shipping. Is it insured?

Yes, all packages will have shipping insurance coverage and require an adult signature upon delivery. Once signed for, the shipping insurance coverage expires. Balfour, The Association of Former Students, UPS and FedEx are not responsible for any loss, theft or damage.

 

PICK-UP OPTION QUESTIONS

Where can I park during Aggie Ring Distribution?

The Alumni Center parking lot will be closed. You may park in a campus lot or garage, or take the bus.

Can I bring any guests?

We do not encourage you to bring guests to campus. ONLY the Ring recipient is allowed to enter the restricted area around the Alumni Center, the Ring Plaza and inside the Alumni Center building.

Where can my guests wait?

We do not encourage you to bring guests to campus. They will not be permitted in the restricted area around the Alumni Center, the Haynes Ring Plaza or inside the Alumni Center.

Do I need to wear a face covering?

Face coverings are required both inside and outside the Alumni Center, in line with Texas A&M’s face covering policy.

What do I need to bring?

You will need your Ring Ticket (printed or on your phone) and two of the following: Aggie Ring Receipt, student ID, driver's license, passport.

What if I need to change my Ring Ticket time?

You can make changes to your Ring Ticket online at tx.ag/RingTicket. You may select from any time that is available.

What if I cannot pick up my Ring Sept. 21-25?

You can pick up your Aggie Ring at the Alumni Center during regular business hours on or after Sept. 28 or choose to have your Aggie Ring shipped to you.

Where do I go when I get to the Alumni Center?

Ticket Check will be at the Haynes Ring Plaza. Proceed to the entrance based on your last name.

When should I arrive at the Alumni Center?

Arrive anytime during your Ring Ticket timeslot. Please do not arrive early.

What if I miss my Ring Ticket timeslot?

You may select another available Ring Ticket online at tx.ag/RingTicket or pick up your Aggie Ring at the Alumni Center during regular business hours on or after Sept. 28. You may also choose to have your Aggie Ring shipped to you for an additional fee.

What if I want someone else to present my Aggie Ring to me?

We encourage you to delay opening your Aggie Ring box until you are in the presence of the individual you want to present it to you.

Why can't my family and friends come with me to pick up my Aggie Ring?

Typically, we would have over 40,000 guests during a delivery of this size (with more than 4,800 Aggies receiving their Aggie Rings) and given the spread of COVID-19, it would not be responsible for us to encourage guests.

 

DELAYED PICK UP OPTION QUESTIONS

Can I pick up my Aggie Ring on the weekend?

No, the Aggie Ring Program is closed on weekends.

Can I bring any guests?

We do not encourage you to bring guests to the building. ONLY the Ring recipient is allowed in the Ring Office.

What do I need to bring?

You will need two of the following: Aggie Ring Receipt, student ID, driver's license, passport.

 

MISCELLANEOUS QUESTIONS

What if I ordered an Aggie Ring for someone as a surprise?

If you ordered an Aggie Ring for someone as a surprise, please email AggieRing@AggieNetwork.com.

Can I wait to receive my Aggie Ring at a later Aggie Ring Day?

No, we ask that you pick up your Aggie Ring via our September distribution guidelines. Please understand that we have no way of predicting when operating conditions at Texas A&M will return to normal or what social distancing practices will be required that could impact a later Aggie Ring Day.

I'm a former student. When can I get my Aggie Ring?

The Aggie Ring team will contact you by email in early September to arrange distribution details.

What do I do after I get my Aggie Ring?

Please check your Aggie Ring to ensure it agrees with the details on your Aggie Ring receipt. Should you have any concerns with your Aggie Ring, please contact the Aggie Ring Program.

I attend Texas A&M-Qatar. When will I get my Aggie Ring?

TAMU-Q will send an email to students regarding their Ring distribution plans.

What are your safety procedures to reduce the spread of COVID-19?

We are aiming for a contactless experience, and our building capacity is greatly reduced to allow for social distancing. Common areas will be sanitized throughout the day. Facial coverings are required inside and outside the Alumni Center.

 

RING DAY T-SHIRTS

You can purchase a Ring Day t-shirt here.

RING DAY CHALKBOARD

You can download and print the "I got my Aggie Ring today!" chalkboard here!

Have a question not addressed here? Please email the Aggie Ring Program staff at AggieRing@AggieNetwork.com. Please know, we hear your questions and concerns. However, while navigating this new format for Ring Delivery, we might not be able to answer all questions individually. Thank you for your patience and understanding.

For media inquiries, contact: Kathryn Greenwade ’88, vice president of The Association, at kgreenwade88@aggienetwork.com.



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